Terms of service

Welcome to Duncan Stewart Textiles Ltd. These terms and conditions govern your use of our website and any products or services provided by us. By accessing or using our website and/or placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Agreement to Terms

By using this website or placing an order, you acknowledge and agree to be legally bound by these terms and conditions. If you do not agree to these terms and conditions, you may not use or access this website.

2. Governing Law and Jurisdiction

These terms and conditions, as well as your use of this website, are governed by English law. Any disputes arising from these terms and conditions or your use of the website shall be subject to the non-exclusive jurisdiction of the English courts. Your statutory rights are not affected.

3. Order and Contract

The contract between you and Duncan Stewart Textiles Ltd for the sale of our products will only come into existence once an order has been accepted, processed, and dispatched. Your statutory rights remain unaffected by these terms and conditions.

4. Pricing and Taxes

All prices listed on the website are quoted in pounds sterling (£) and include UK sales tax (VAT) at the current rate of 20% unless stated otherwise. We do not offer shipping via our website outside of the UK, please contact us directly if you are interested in our products so we can quote with the accurate VAT, despatch and duties charges. Please note we do not ship to all countries.

5. Delivery and Returns

For information about delivery times, rates, and our returns policy, please refer to our Delivery and Returns pages on the website.

6. Payment and Currencies

We accept online payment in a secure environment by credit card or advertised secure payment services. All transactions are shown in pounds sterling (£) by default, and your credit/debit card will be charged in UK £ sterling. Any other currencies displayed on the website are for guidance purposes only, and we cannot guarantee the accuracy of the exchange rate used.

7. Liability

Duncan Stewart Textiles Ltd and its associated companies shall not be liable for any indirect, special, or consequential loss or damage arising out of or in connection with your use of this website, the supply of products, or their use or resale by you. We do not seek to exclude or limit liability for death or personal injury caused by our negligence or fraudulent misrepresentation.

8. Intellectual Property

All materials on this website, including pictures, designs, logos, text, and other content, are protected by copyright and trademark laws. You may not reproduce, distribute, modify, or use any of the materials without our prior written consent.

9. Disclaimer

We strive to ensure the accuracy and up-to-date information on this website. However, we cannot guarantee the accuracy or completeness of the content, and we will not be responsible for any errors or omissions. We also cannot guarantee uninterrupted or error-free access to the website.

10. Links to Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the content of these websites and do not endorse or have any affiliation with them. Your use of any third-party websites linked from our website is at your own risk.

11. Amendments

We reserve the right to modify, amend, or change these terms and conditions at any time without prior notice. Any updates or modifications will be effective immediately upon posting on the website. It is your responsibility to review the terms and conditions periodically for any changes.

If you have any questions or need further information about these terms and conditions, please contact us.

Last update: 19 July 2023